Refund Policy

Last updated: July 2026

At My Doula Dawn, your satisfaction matters deeply to me. I stand behind everything I create and want you to feel confident in every purchase you make. Please read this policy carefully before purchasing.

1. Digital Video Products

All video products sold through mydouladawn.com (including the Newborn Sleep Blueprint and any future video bundles) are digital products delivered instantly upon purchase.

Because digital products are delivered immediately and cannot be “returned” in the traditional sense, refunds are offered at my discretion based on the following terms:

• 7-day money-back guarantee — if you purchase a video product and are not satisfied for any reason, you may request a full refund within 7 days of your purchase date
• No proof required — I trust you. You do not need to explain why or provide proof that you watched the video
• Full refund — you will receive 100% of the purchase price back to your original payment method
• Processing time — refunds are processed within 5–10 business days depending on your payment method and financial institution

2. Virtual Childbirth Education Course

For the Virtual Childbirth Education Course (6 private one-hour sessions at $300):

• Cancellation before first session — full refund if you cancel before your first scheduled session
• Cancellation after first session — a prorated refund will be issued based on the number of sessions remaining
• Rescheduling — sessions may be rescheduled with at least 24 hours notice at no charge. Cancellations with less than 24 hours notice may forfeit that session

3. Private Consultations

For private one-on-one consultation sessions ($175/session):

• Cancellation with 24+ hours notice — full refund or reschedule at no charge
• Cancellation with less than 24 hours notice — 50% refund or credit toward a future session
• No-shows — sessions missed without notice are non-refundable

4. How to Request a Refund

To request a refund for any product or service:

• Email dawn@mydouladawn.com with the subject line “Refund Request”
• Include your name and the email address used at purchase
• Include your order number if you have it (found in your Gumroad confirmation email)
• I will respond within 1–2 business days to confirm and process your refund

5. Exceptions

Refunds will not be issued in the following circumstances:

• Requests made more than 7 days after the purchase date for digital products
• Completed consultation sessions where service was fully delivered
• Completed childbirth education sessions (prorated refunds apply for remaining sessions only)

6. Chargebacks

If you have a concern about a charge, please contact me directly before initiating a chargeback with your bank or credit card company. I am committed to resolving any issues quickly and fairly. Initiating a chargeback without first contacting me may result in being unable to access future products or services.

7. Changes to This Policy

I reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date. Your continued use of the Site after changes constitutes acceptance of the new policy.

8. Contact

If you have any questions about this Refund Policy please don’t hesitate to reach out: